.png)
Terms of use
Please read our terms of use. By using this software, you are agreeing to them.
Internet Learning software includes the Internet Learning website and all material available there, including videos, assessments, certificates of completion, payment mechanisms, brands and slogans, images and designs, and other material.
Internet Learning software is intended to enable users to gain knowledge and learn valuable employability skills designed for learners to reach their professional and personal goals.
We have done our best to make sure the information contained in the software is as accurate and error-free as possible. We reserve the right to make changes to the software without notice. Please contact us if you have suggestions for improvements.
Warranties and liabilities.
No warranties, expressed or implied, are given. No liability is accepted for any losses or damage arising directly or indirectly from using the software. Also, no liability is accepted for any losses or damage arising directly or indirectly from events outside of our control, including force majeure or ‘acts of God’.
Access rights
If you purchase a Certificate(s), you are granted a personal, non-exclusive, limited licence to access and use the software for your own use for a term of 12 months. These rights automatically expire when the term ends. If you choose not to use the software for the whole term, you are not entitled to a refund of money paid.
You may not allow other people, including from within your business/organization or family, to access the software via your subscription. You must notify us immediately if you know or suspect that someone else is using your access information. Other people are very welcome to use the software, but they must arrange their own registration or other access.
At our discretion, some users may be allowed access to the software on a discounted or free basis, including by redeeming access coupon codes. Such access is non-transferable between users and may be subject to an expiry date.
The owners of the software (Internet Learning Ltd) reserve the right to exclude users from the software if they mis-use it, without necessarily providing justification.
Returns and refund rights
Access to an Internet Learning course cannot be returned or transferred.If you are a customer in the EU, you may have the right to cancel within 14 days from the day after the receipt of the course materials. Currently this only applies to those who have purchased via Reed UK. If you choose to cancel within this period you will receive a refund of the purchase price within 30 days. The right of cancellation will not apply if you have logged in and accessed any online learning materials.Jurisdiction and intellectual property.
This Agreement shall be governed and construed in accordance with the laws of New Zealand. Copyright law and international treaties protect this software, including all title and intellectual property rights. All intellectual property rights are owned by the owners of the software.
Course retirement
Certificate courses and modules (videos) comprising the Certificate may be retired from time-to-time at the sole discretion of Internet Learning.
Privacy policy
These terms of use include our privacy policy.
Changes to these termsWe reserve the right to amend these terms of use at our discretion.
Privacy Policy
Please read our privacy policy, part of our Terms of Use.
We collect personal information about users in order to provide Internet Learning software services and to interact with and respond to users and also to businesses/organizations that Internet Learning is provided to on a business/organizational basis.
Examples of such personal information include information provided when you fill in forms on our website to register to use it, subscribe to our Certificate courses, complete multi-choice Assessments, post material, enter promotions, report problems with the site, request further services, etc. If you contact us, we may keep a record of that correspondence.
You are encouraged to review and update your personal information, as appropriate, at any time.
In addition, for the purpose of analysing user trends and internet traffic (see the section about cookies and measuring website traffic below), we may collect details of your visit to our website, information about your computer, Internet Protocol (IP) address, operating system and browser, etc.
We reserve the right to collect any other information at our discretion, and to notify users of news and other important information via email.
Confidentiality and security
Except as explicitly detailed below under “Data processors”, we will not disclose your personal information to third parties unless:
• you authorize us to, or
• we are required to by law, or
• we are required to do so to enforce our terms of use or fulfill agreements with businesses/organizations that Internet Learning is provided to on a business/organizational basis, or
• when the Internet Learning certificate authenticity verification process necessarily reveals your certificate details to someone who knows your name and certificate verification number
We strive to keep users’ personal information as secure as possible. However, as it’s impossible for any exchange of data to be completely secure, all transmissions of data are at users’ own risk.
We have implemented Google’s reCAPTCHA v2 on our site to help protect our services from bots and spam. Our use of reCAPTCHA v2 is subject to Google’s Privacy Policy and Terms of Use. We do not use reCAPTCHA for any other purpose.
Cookies and measuring website traffic
We use Google Analytics and related tools to analyze how the Internet Learning website is used. Google Analytics uses what are known as ‘cookies’: text files placed on users’ computers to collect standard internet log information and visitor behaviour information in an anonymous form. Cookie information is transmitted to Google and used to evaluate and to produce statistics about website activity.
HorJar is used to monitor, analyze, and improve the user experience of the site (US customers and opt-in customers only); business administrators can opt in or out on the Personalization, Settings tab.
We will not use such tools to track or collect any Personally Identifiable Information (PII) of visitors to our website. We will not associate any data gathered from our site with any PII from other sources, unless you explicitly submit that information via a fill-in form on our website.
Data processors
Internet Learning uses the following data processors under contract to Internet Learning for the services indicated, which may reasonably be expected to have technical access to PII.
• Microsoft Azure is used to provide secure and robust platform-as-a-service. Data is stored indefinitely and used for the purposes described in this policy.
• Atlassian Trello and Slack are used for user support.
• HubSpot is used to support sales and marketing processes.
• Twilio SendGrid is used to send emails and perform email validation.
Business/organization access
If you accept an invitation from a business/organization, or redeem a coupon issued to your business/organization, business/organization administrators will have access to your user profile, courses, progress, certificates and other activity, regardless of whether those courses were paid for by the business/organization. If you would prefer that your business/organization does not see information about those courses for which the business/organization has not paid, you may use multiple Internet Learning accounts, with separate email addresses for different courses.
Advertising
We use remarketing services to advertise on third-party websites to previous visitors to our site, including but not limited to Google and Facebook. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example viewing the information page for a Certificate course might mean you see an advertisement for the course on a search results page. Third-parties sometimes use cookies to serve ads based on someone’s past visits to the website. Of course, any data collected will be used in accordance with our own privacy policy and the third parties’ privacy policies. Some third parties allow you to set preferences for how they advertise to you, and if you want to you can opt out of interest-based advertising entirely by using cookie settings or permanently by using a browser plugin. We sometimes use remarketing via audiences on these platforms, which are matched using a hash of your email address. If you wish to opt out of this, please email support@internetlearning.io If you are a member of a business account on Internet Learning, you are not included in Internet Learning remarketing initiatives.
General Data Protection Regulation (GDPR)
The EC issued a formal decision recognizing New Zealand’s legal standards as being sufficient for Article 25(2) of European Union (EU) Directive 95/46/EC: that is that New Zealand’s law provides an “adequate level of data protection”. The shorthand often used is that New Zealand has “EU adequacy” or is “an adequate third country”. While Internet Learning’ compliance with New Zealand’s privacy legislation is therefore sufficient, it is expected that New Zealand’s privacy legislation will continue to be developed and align more and more closely with the GDPR. Internet Learning will continue to improve its alignment with the principles of both New Zealand legislation and the GDPR.
Your right to data deletion
If you would like Internet Learning to delete your data - including your account and all associated information, please contact support@internetlearning.io and we will be happy to help you.
Links to other sites
In the event that Internet Learning provides links to other websites, we take no responsibility for their content or privacy policies. Users are encouraged to read their terms of use and privacy policies before opening any links.
Internet Learning contact information
If you have any questions or concerns about this policy, please contact:
Internet Learning Ltd
6 Curry Street, Blenheim 7201
New Zealand
Email: support@internetlearning.io
Changes to this policy
We reserve the right to amend this privacy policy at our discretion at any time by displaying an amended version.
