Help Center

Frequently Asked Questions

We've collated all of the most common FAQ’s for your ease of use. For quick information on all of our most common questions, take a look below. If you can't find what you are looking for you can reach us on support@internetlearning.io

What makes Internet Learning special?

Expertise.

We create all our Certificate courses in-house. With some other learning platforms, anyone can post a course, no matter their level of expertise, which can lead to questionable results. At Internet Learning, we work only with experienced subject matter experts to create practical, relevant course content that addresses real-world employability needs.

How do I sign up for Internet Learning?

It's easy to sign up and start learning.

Sign up for a membership and create your account from our Explore Certificates button or go direct to the Join for Free button. Once you’re in, you’ll get unlimited access to your chosen Certificate course. Need assistance? You can email us at support@internetlearning.io to get in touch with one of our friendly customer support reps.

How long can I access the Certificate courses?

The courses are immediately available when you sign up. Courses are available for free for anyone, anywhere in the world!

Do I get a Certificate?

Yes, when you complete any Certificate course and pass the multi-choice Assessments you will have the opportunity to buy a verifiable Internet Learning Certificate of Completion, which you can add to your CV, resume or LinkedIn profile. If you do not pass the Assessments at first attempt you have an unlimited number of re-sits.

I have a busy schedule. Will Internet Learning work for me?

Internet Learning courses were designed for busy people! Here’s how Internet Learning can help:

You don’t need to learn it all in one go. Our bite-sized video lessons (7-9 minutes long) allow you to fit learning into short windows of time.

You can learn from anywhere. Internet Learning can be accessed on different devices, allowing you to carry the “classroom” to your lunch break or the train station.

You can easily recap what you’ve learned. Just replay the video.

You can pick up where you left off. Progress indicators help you keep track of what you’re learning, even if you’ve been away for a long period.

Learn at your own pace. You are in control of when you learn.

Can I share my access or course materials with other people?

No, your registration details and Certification belong to you. Of course we would be happy if you recommend friends after you have a positive learning experience.

What’s my username or password?

If you’ve forgotten your username or password you can get them resent to you.

How do I (or others) verify my Internet Learning Certificate?

After your Certificate has been issued, anyone (e.g. you or an employer) can verify the authenticity of your certificate online by entering your full name and verification number from the Certificate.

How do I access the courses?

You can access the Certificate courses from any computer, tablet or mobile device with an internet connection. You need a modern browser such as Chrome, Firefox, or Edge. Try our free course introductory videos and you’ll know for sure if your internet setup meets the requirements.

Are bulk purchases available?

Yes, we offer discounts for bulk purchases. Please Contact Us for more information.

How can I demonstrate how much my skills have improved?

Sitting the multi-choice Assessments after each learning video helps cement your knowledge as you proceed through the course. With this solid foundation using what you have learnt in the real world will further improve your skills.

How can I get this course for my business?

Internet Learning is a convenient solution to purchase courses for staff training. Your business will receive discounts for bulk subscriptions with easy deployment.

If you would like to know more, please fill out the online enquiry form. One of our friendly staff will contact you to discuss your requirements.